Privacy Policy

We (referred to as “we”, “us”, or “our”) are committed to protecting your personal data and privacy.

This Privacy Policy describes how we collect and store the information you provide through the Klarheit Flowdex website (the “Website”).

These principles will be upheld:

• To ensure transparency about the collection and processing of your personal data:

We want you to be able to make informed decisions about the use and processing of your personal data. That is why we created this website. To achieve this, we apply a range of methods and procedures to deliver relevant information about how personal data is used.

If we determine that you need specific details, we will share the information with you at the appropriate date and time.

We are happy to address any questions you may have and provide any clarifications you need regarding any legal limitations. You can reach us by email at the address below: info@klarheit-flowdex.com

• Personal data is used solely for the purposes set out in this policy.

Personal Data may be processed by us for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; facilitating the maintenance and delivery of the Services; complying with legal and regulatory obligations; and conducting administrative and business activities that support the provision and use of the Services.

We also process your personal data to gain a better understanding of your preferences and needs.

• To access essential tools that help protect your rights regarding personal data:

To support the exercise of your rights, we provide comprehensive resources. Contact us at any time to request access to your personal data. We can correct or delete it, and we can stop processing it for specific purposes or altogether. We can also transfer the information to you or to a third party. We will make every effort to accommodate your requests.

• Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we remain committed to using a wide range of measures and best-practice techniques to keep your personal data protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects about natural persons and how it processes and shares this data with third parties, secures related processes, and more.

This Policy covers information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or in combination with additional information we hold or are able to access.

The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly collect information from anyone under 18, and we do not knowingly allow such individuals to use our services. If we become aware of information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services and channels or visit our website, we collect personal data. In some cases, we ask you to provide it directly; in others, we obtain it by analysing how you use our services and channels, or by receiving information from our third-party partners.

3. No obligation to provide personal data to the company and potential consequences.

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may limit our ability to provide our services or prevent users from accessing the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes details about your online activity log, traffic data (including IP address and the date and time of access), the language you used, software crash logs, the type of browser, and information about the device you used. The data we collect is not personal information and cannot be used to identify you.

Personal data we receive from you: Any personal data you choose to provide to us when you connect to a third-party online trading platform through us.

Personal data you provide directly to third-party platforms to enable trading: this information includes your full name, address, telephone number, and email address.

5. The legal bases and the purposes for the processing of personal data

Your personal data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot lawfully collect or process your personal data. The legal grounds under which the company may process your personal data are as follows:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or third parties may need to process data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend against legal claims.
• Processing must comply with a legal obligation.

Please contact us by email for more information on the processing required to protect the legitimate interests.

Below is a list of purposes and legal bases on which we may use the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information, with third-party service providers that support us, such as hosting and storage providers and firms that analyze user experiences.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transmit the personal data you have provided to us to those third-party platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. Doing so may provide the Company with the resources needed to enhance and improve the products and services it offers to its customers.

When necessary to protect the rights of third parties or the Company’s assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company within our corporate group, in the event a relevant transaction takes place (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business in the group.

7. Cookies and Third-Party Services

Third-party services, such as advertising providers on our website or analytics firms, may be used. These partners may also use cookies or other technologies

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and tailor products and services you may find relevant. Cookies are also used for statistical and analytics purposes.

Some of the cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them according to their intended purpose:

Cookies are blocked or deleted

To block or delete cookies, adjust your browser's settings. Below are links to guide you through the process for several popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all website features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to ensure it is not kept longer than necessary.

9. Transfers of personal data to a third country or to an international organization

Your personal information may be transferred to other countries, including to a third country (i.e., a country other than the one in which you reside) or to international organizations. Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can assert their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public authorities or entities under Article 46(2)(a).
• The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third countries or international organisations. Please send an email to info@wealthwaydigital.uk

10. Protection of Personal Data

We have implemented appropriate organizational and technical measures to safeguard personal data. These measures include preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant the error-free security of your personal data. Nor can we be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised access by a third party, or any other cause beyond our control.

Where legal or other obligations outside our control apply, we may be required to disclose your personal data to third parties, including public authorities. In these circumstances, we cannot control how those third parties safeguard your personal data.

Personal data transmitted over the Internet cannot be guaranteed to be completely secure. The Company cannot ensure the security of any personal data you send to us online.

11. Hyperlinks to third-party websites

Links to third-party websites and applications are provided on this website. These sites and apps are not controlled or supervised by the company. We are not responsible for the collection or processing of personal data by these websites or applications. This Policy does not apply to activities carried out on such sites or apps.

When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding whether to use them. We also suggest that you only provide personal data to them once you are comfortable with their policies.

12. Changes to this Policy

This Policy may be updated at any time. If we update this Policy, we will notify you by posting the revised Policy on our website. In addition, for significant changes, we will also attempt to notify you through the channels we consider appropriate, and we will publish an announcement on our website. Unless expressly stated otherwise, any amendments will take effect after the publication of the revised Policy.

13. Your rights relating to your personal data

You have the right to ask us to verify the accuracy of the personal data we hold about you, correct any errors, and delete any personal data that is not required by us. You may also restrict the scope or types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights apply to the information you provide concerning your personal data. To exercise your rights, please send an email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are, you may access your personal data.

The Company can provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

The right to access personal data must not infringe upon the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company is entitled to correct inaccurate personal data. You are entitled to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, where the processing of your personal data is based on legitimate interests pursued by us or by a third party; (e) Personal data are unlawfully processed; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation that must be carried out under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.

If you request that personal data be restricted, personal data may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or where there are reasons of significant public interest within the European Union or a member state.

Your Right to Data Portability

If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your rights under the right to erasure are not affected in any way by exercising your right to data portability. The right to data portability does not interfere with the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any processing of your personal data based on the legitimate interests of the company or a third party. This includes profiling based solely on those legitimate interests. Unless we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests, or the processing is necessary for the establishment, exercise, or defence of legal claims, we will cease such processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to withhold consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before its withdrawal.

You have the right to file a complaint with your competent supervisory authority.

You may lodge a complaint with a supervisory authority established by a Member State to safeguard individuals' fundamental rights in relation to the processing of personal data within the European Union.

European Union and Member State laws may, in certain cases, restrict your rights regarding personal data about you, as further explained in Section 13 below.

We will provide the requested information, in line with your rights under Section 13 of this agreement, within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receipt, we will notify you of any extension and the reasons.

Provided this does not conflict with Section 13 of the law, the information you request under your rights in Section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

If we have doubts about the identity of the individual submitting your request, the company may request additional information.